Your Security is Our Priority

We implement industry-leading security practices to protect your medical data. Your privacy and safety are at the core of everything we do.

Security Features

End-to-End Encryption

All data in transit is encrypted using TLS 1.3. Medical records are encrypted at rest using AES-256.

Compliance & Certifications

We comply with HIPAA, GDPR, and Nigeria's NDPR regulations to ensure your data meets international standards.

Access Control

Strict role-based access controls ensure only authorized personnel can access your medical information.

Regular Audits

We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

Data Integrity

We maintain backups and use checksums to ensure your data is never corrupted or lost.

Data Protection

Collection & Storage

We collect only the information necessary to process your lab request. All data is stored on secure, certified servers with redundant backups.

Sharing & Third Parties

We never sell your data. We only share medical information with partner laboratories to fulfill your request, and only with your explicit consent.

Your Rights

You have the right to access, correct, or delete your data at any time. Contact us to exercise these rights.

Retention Policy

We retain your data for as long as necessary to provide our services and comply with legal obligations. You can request deletion anytime.

Incident Response

In the unlikely event of a security incident, we have a robust incident response plan. We will:

  • Immediately contain the breach and assess impact
  • Notify affected users within 48 hours
  • Work with authorities if required
  • Provide free credit monitoring if personal data is compromised

Report a Security Issue

Found a vulnerability? Please report it responsibly to our security team.

security@poveon.com