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Terms & Conditions

Last updated: 26 February 2026

1. Acceptance of Terms

By accessing and using the Poveon platform, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use this platform.

2. Authorisation

By submitting a laboratory test request through Poveon, you confirm that you are a licensed healthcare professional authorised to request diagnostic tests on behalf of the patient named in the request. You also confirm that you are authorised to receive and act upon the results of those tests.

3. Accuracy of Information

You are solely responsible for the accuracy and completeness of all information submitted, including patient details, clinical indications, and test selections. Poveon does not verify the accuracy of the information you provide.

4. Use of the Platform

The Poveon platform may only be used for legitimate medical purposes. Any fraudulent, abusive, or unlawful use of the platform is strictly prohibited and may result in legal action.

5. Laboratory Relationships

Poveon acts as a communication intermediary between healthcare professionals and laboratories. Poveon is not responsible for the clinical decisions, turnaround times, or quality of services provided by any listed laboratory.

6. Intellectual Property

All content, trademarks, and data on this platform are the property of Poveon or its licensors. You may not reproduce, distribute, or create derivative works without prior written consent.

7. Limitation of Liability

To the maximum extent permitted by law, Poveon shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the platform.

8. Changes to Terms

We reserve the right to modify these terms at any time. Continued use of the platform after changes are posted constitutes acceptance of the revised terms.

9. Contact

For questions regarding these Terms & Conditions, please contact us at legal@poveon.com.